Dispatch Delay / COVID-19 Info

IMPORTANT FOR ALL ORDERS:

This information is provided by UK Royal Mail

Welcome to our international incident bulletin; a round up of any issues which may be affecting mail services to and from countries around the world.

Dispatch for orders within UK are now back to normal following the pandemic, although deliveries may be disrupted in some areas due to resourcing issues at some delivery offices.
More information under the "Service Update" heading for UK at this link: https://www.royalmail.com/service-update

Dispatch of orders to Europe and Worldwide destinations: Please click here for the Royal Mail website for the latest information

Our normal Dispatch times (outside of any other disruptions) are as follows:

For UK and all EUROPEAN DESTINATIONS - please allow 7 - 14 days for receipt. Also be advised that ITALY & SPAIN can sometimes take a little longer.

For all WORLDWIDE DESTINATIONS - please allow at least 28 days for receipt.

Shipping Costs - are as displayed on the website and during the Checkout at the time of placing your order.
The option to add Registered/Signed For/Tracked service at an additional cost is still available for all destinations.

International orders do not include any VAT, Duty or Taxes and as such you may be liable for these charges as your order enters your country.  

Shipping costs are calculated at the Checkout, before you confirm and pay for your order.
For more information, please see the pricing table on the Shop page of the website, the How to Order and Pay page in the menu links.

CORONAVIRUS INFORMATION:
This information is supplied to UK Royal Mail from the various foreign national postal authorities.
The number of countries is subject to change so, please refer to the link below for your country location:
Dispatch of orders to Europe and Worldwide destinations: Please click here for the Royal Mail website for the latest information

Flight services from country to country have been disrupted during the Covid pandemic and strict handling of incoming mail on arrival means we cannot guarantee exactly when you will receive your order.

Our apologies for any inconvenience caused during this time. We request your patience and advise you to take note of the information contained within the Dispatch email notification for the anticipated time for delivery.