Payment, Shipping Information and FAQ's on the ordering process at Cyprus Stamps website.

• Simply click the Proceed to Checkout button on the Checkout Page - it's located below the PayPal payment button, complete all of the required information ensuring your email address is typed correctly and click the circle/button next to the card payment logos.
• It is always in your own interest to Read the Terms & Conditions when the tick/check box is active on the Checkout Page.
• You will always be returned back to the website after a successful payment and you will see the Order Confirmation screen providing an Order Number. 
• If you do not see the Order Confirmation page, it means you have missed a step along the way. Please go back through the process.
• An automatic email is generated and will be sent to the inbox of the email address you used to confirm your order.
• It's very important to check your email address is typed correctly as this is the only way we can contact you.
• NOTE: the contact telephone number is mandatory when placing your order. However, we will only ever contact you by phone if there's a problem with your physical postal address that we cannot clarify by an alternative method/research.
• Processing and Dispatched email notifications will be sent to the same email at each step of your order process.

PAYPAL - ONLINE at the time of placing your order.

• PayPal - makes a much faster process for anyone who already has a PayPal account. Clicking the Checkout with PayPal button will take you immediately to the PayPal website.
• All you need to do is login to your account. Confirm the payment details and you will be directed back to Cyprus Stamps website where you will need to confirm the order once more which will then display the Order Confirmation screen containing your Order Number.
• An automatic email is generated and will be sent to the inbox of the email address linked to your PayPal account. Processing and Dispatched email notifications will be sent to the same email at each change in the order process.
• If you do not see the Order Confirmation page, it means you have missed a step along the way. Please go back through the process.

• Choose the Proceed to Checkout payment button on the Checkout Page (Find it below the orange PayPal button).
• Payment of an Invoice by Request is by Debit or Credit card via the Stripe secure payment processor.
• Complete all of the required information ensuring your email address is typed correctly and click the circle/button marked: SEND ME A PAYMENT INVOICE - your payment can only be made by Debit or Credit card upon receipt of our emailed invoice.
• You will receive an email containing a link to the Stripe secure and encrypted payment handling processor. We do not see or receive any of your payment card details at any time.
• We prefer the Invoice Requestion option to be used in 2 situations
• 1) when we are Out of Office; or.
• 2) if you experience any difficulty making your payment via Stripe or PayPal - you may also choose this option.
• However, you must also inform us of any problem/s you experienced during the payment process, providing detailed information and any error messages you received at the time.
• If your payment is not received within the specified period as indicated within the invoice, only one reminder email will be sent.
• Failure to pay after the reminder will result in your order being cancelled and you will not be offered this payment option again in the future.
• If you prefer to receive a PayPal Invoice - please contact us to request it by replying to the Order Confirmation email - after you have completed the order process.

BANK TRANSFER payments are generally available to customers only within the UK but may be offered to overseas customers at our discretion. 

We request that you contact us by email to discuss your options before placing any order unless you have previously paid us by this method.

For OVERSEAS BANK TRANSFERS or alternative payment options - please see below: 

• Payment by Bank Transfer to our UK account in GBP (Pounds Sterling). You must also pay any necessary fees or charges made by your bank for the transfer process. We will send you details of the Bank Account and IBAN numbers to use to complete your payment by separate email.
• If you have a UK bank account, you may send by Bank Transfer or send your payment drawn on a UK bank chequing account. Orders will only be dispatched after your payment has fully cleared our account.
• Payment in Cash (EUROS only) by post. We strongly recommend sending your payment by Registered or Tracked mail service as orders will not be dispatched until your payment is received.

Please contact us when you receive your order confirmation email to inform us which payment option you will use, then wait for our email reply with the GBP to EURO exchange rate (for cash payments by post only) and the address to send your payment.

Important: we only dispatch orders to your Billing Address (the physical address where your Debit/Credit Card or PayPal account is registered).

The decision to dispatch to a different address is entirely at our discretion and we will inform you if we cannot accede to your request.

If you wish to have your order dispatched to a different postal address as a Gift or for any other reason, you must request it when placing your order, stating the reason for your request in the Special Instructions field. (See the procedure below for payments by PayPal).

• PayPal users you must use the Proceed to Checkout payment button by using the Request A Payment Invoice method (refer to the procedure further up on this page).
• Do Not Use the Pay by PayPal button.
• Ensure you have entered your request in the Special Instructions field and state PayPal Invoice.
• A manual PayPal invoice will be sent to the email address you used to complete your order. This may take up to 24 hours.

1. You will receive confirmation of your order on the website and also by email to the address you registered when placing your online order. 
2. Payments to our website will show as CYPRUSSTAMP in your PayPal account transactions and CYPRUSSTAMPS on debit/credit card statements.
3. Orders are dispatched by UK Royal Mail postal service - Monday to Friday only.